Exchange and Return Policy at Trends Twenty

 

Full Satisfaction Guarantee

At Trends, we always strive to provide the best shopping experience. That's why we provide you with the option to exchange or return the product with ease.

 

Exchange and Return Period

From the day you receive your order, you have 14 full days to make sure it suits you. If the product is not what you expected, you can exchange or return it without any hesitation.

 

How to exchange or return

 

1 - Contact Customer Service: Contact the customer service team to arrange the exchange or return process.

 

2 - Prepare the product: Make sure that the product is in its original condition and unused, with all the packaging and papers attached.

 

3 - Send the product: After contacting our team, we will provide you with the details required to return the product.

 

Shipping Costs

The shipping cost for the exchange or return will be on you, unless the product has a manufacturing defect or is different from the order.

 

Refund

If you choose to return, the amount will be refunded using the same payment method you used after we receive the product and verify its condition.

 

Additional inquiries?

Do not hesitate to contact us, our customer service team is always ready to help you with any inquiries or clarifications.